Undergraduate Studies


Advising and Academic Services, (909) 537-5034. GraduateN4@csusb.edu

The California Promise Program, established by Senate Bill 412, required the California State University (CSU) system to offer pledge programs designed to facilitate first-time students in completing their baccalaureate degree in either two years (Transfer Students) or four years (First Time Freshman).

Students who commit to enter either the four-year or the two-year pledge program will be given a priority registration appointment for each term and will be provided with routine and thorough academic advisement.

The program is limited to students who are residents of California.

CSU, San Bernardino commits to this promise by establishing the Two-Year Graduation Pledge Program and the Four-Year Graduation Pledge Program. To support students in this endeavor, the university pledges to provide a quality educational experience with an academic schedule and degree requirements, which can be completed by students who are willing to devote their time and energy to full-time enrollment.


Entering transfer students who:

  • Transferred to CSUSB with an Associate Degree for Transfer (AA-T or AS-T)
  • California resident
  • Have a declared major (approved by academic college)

STUDENT’S OBLIGATION Once Accepted Into the Program:

Upon entering the Two-Year Graduation California Promise Program, a student must:

  • Remain in the major declared until graduation, not changing or adding any major or minor unless otherwise approved.
  • Earn at least 15 units per quarter (Fall, Winter, Spring) and/or earn at least 45 units per academic year.
  • Submit an Education Plan within their first academic quarter to plan and track their degree coursework and requirements. Education Plans MUST be approved and signed by either a faculty advisor or professional staff advisor (cannot be a peer advisor) within the student’s major/department.
  • Be committed to seeking and receiving quarterly advising consultation for course selection and completion of an advisor-approved education plan.
  • Maintain Good Academic Standing while in the program.
  • Utilize priority registration date to ensure enrollment in proper courses according to advisor-approved education plan.
  • File their Graduation Check no later than the Fall term of their 2nd and final academic year.


Who is Eligible?

All ENTERING FRESHMEN who: [Apply by deadline established on Four-Year Graduation Pledge website]

  • Have declared a major (and concentration if applicable)
  • Are willing to earn 45 units or more per academic year (degree applicable)

      NOTE: Majors that require more than 180 units will need to earn more units per year.

  • Have met all entrance requirements for the major.

STUDENT’S OBLIGATION Once Accepted Into the Program:

Students are required to attend an information session where they will sign their Four-Year Graduation Pledge Contract.

  1. Students may not have more than one major declared, as having multiple majors and/or minors will increase the amount of units required and may result in not meeting the four-year graduation deadline.
  2. Students may not have more than one minor declared.
  3. Students may not have more than two concentrations declared, including any concentration required for their major.
  4. Students must COMPLETE an average of at least 15 units per quarter (45 units per year) to reach the minimum of 180 units required for a Bachelor of Arts degree in four years.
  5. Students are required to submit an Education Plan within their first academic term to plan and track their degree coursework and requirements. Education Plans MUST be approved and signed by either a faculty advisor or professional staff advisor (cannot be a peer advisor) within the student’s major/department.
  6. Students must enroll each term at the assigned on-line registration time. Students enrolling late cannot be assured of getting courses needed.
  7. Maintain a 3.0 CSUSB grade point average after each quarter.
  8. Meet regularly with their department academic advisor, follow the agreed upon Education Plan each term.
  9. Impacted majors must be accepted into their major according to the department's established schedule.
  10. Take courses at times (day or evening) when they are offered and/or available and in correct sequence.  Note: Students who change their major or concentration or who take a leave of absence may not necessarily be able to graduate in four years. Approval from the Four-Year Graduation Pledge Coordinator is required to change majors and for reinstatement into the Four-Year Graduation Pledge after a leave of absence. If approved, a new, advisor-approved, Education Plan demonstrating four-year graduation MUST be submitted to Advising & Academic Services.
  11. Demonstrate accountability by complying with all administrative and academic policies and procedures. Non-compliance will result in cancellation of the pledge agreement. 
  12. Students MUST file their Graduation Check no later than the Fall term of their 4th and final academic year.

What is the University’s Pledge?

  • California State University, San Bernardino pledges to provide sufficient classes for the Four-Year Graduation Pledge Program students in order for them to graduate in four years. All Four-Year Graduation Pledge Program students will receive first priority registration (Priority I) based on their quarterly academic progress monitored by Advising & Academic Services, Undergraduate Studies. (909) 537-5034. GraduateN4@csusb.edu

Participants who continue to meet eligibility (see above) must utilize their designated priority registration date and time to ensure timely advancement toward graduation.

Advising and Academic Services

University Hall, Room 380
(909) 537-5034 or (909) 537-5035 Advising and Academic Services website
askcsusb@csusb.edu (for advising questions)

The Office of Advising and Academic Services offers proactive leadership and guidance to foster holistic, strengths-based student development focused advising.  Services include:

  • Academic Probation and Subject to Dismissal Counseling
  • Undeclared and General Education Advising
  • Excessive Unit (Senior) Advising
  • Basic Skills Compliance
  • Coordination of SOAR Advising and Registration
  • Student Success Peer Advisors (SSPA)
  • Dianna J. Pelletier Resiliency Scholarship Fund for students on probation
  • Two-Year Graduation Pledge Program
  • Four-Year Graduation Pledge Program
  • USTD 200, USTD 37USTD 27B
  • Coyote Advising Week
  • Finals Week Encouragement
  • Undergraduate University Petitions (Leave of Absence, Withdrawal Petition for Extenuating Circumstances, GE Course Substitution, and Extension of Time to Remove an Incomplete).
  • Student Academic Grievance (Including Grade Appeals) – University Level

The office reviews and acts on the following petition requests: admission by special action, general education course substitutions, retroactive withdrawals, extension of time to remove "Incomplete" grades beyond one year, leave of absence, academic renewal, simultaneous enrollment, drop after census date for undeclared students, and other waivers of university regulations.

In addition, the office provides general education and degree planning assistance, academic counseling for continuing probation and dismissed students, and supervision for USTD 27B students (individualized study contract). E-mail Advising is available for students, faculty, staff and the community for academically related inquires.

Educational Opportunity Program

University Hall, Room 395
(909) 537-5042 Educational Opportunity Program website

The Educational Opportunity Program (EOP) is an admissions and comprehensive support services program designed to assist historically low-income, first generation, underrepresented students who meet specific income guidelines and demonstrate the potential to obtain a baccalaureate degree offered by the university.

Through the Educational Opportunity Program, the student receives assistance with admissions, orientation, Summer Bridge, academic advising, financial aid, grants and scholarships, housing, tutoring, counseling, academic and life skills workshops, career planning, graduate school information, and other support services, depending upon individual needs.

Under the umbrella of the Educational Opportunity Program, current and former foster youth can receive additional support services through the EOP Renaissance Scholars Program. 

In order for a student to participate in EOP or the Renaissance Scholars Program, students must submit a separate application prior to admission to the university, meet the income criteria and be selected via the EOP application process.

Student Mentoring Program

Pfau Library, Room 208
(909) 537-7765 Student Mentoring Program website

Mentors are here to help students navigate their next transition at CSUSB.  The Student Mentoring Program (SMP) in the Office of Undergraduate Studies pairs first-year students with experienced CSUSB Student Mentors who have completed additional training to help them connect students with resources and support that are integral to college success. To learn more and get connected, contact our Student Mentors in-person, over the phone, or online. 

The First-Year Seminar

University Hall, Room 352
(909) 537-5032

The First-Year Seminar/University Studies 100a (USTD 100A) introduces students to academic and practical skills necessary to succeed at the university. Upon completion of this course, students will become aware of connections and differences across disciplines and learning experiences, explain how their knowledge, strengths, and life experiences influence their worldview and those of others, reflect upon academic processes and learning, and begin to develop a critical understanding of the information environment.

Supplemental Instruction

University Hall, Room 401.22
(909) 537-7355 Supplemental Instruction website

Supplemental Instruction (SI) is a research-based, nationally proven method for helping students succeed in challenging courses by providing peer led, subject-matter instruction, support, and guidance to strengthen critical college skills. SI sessions meet twice a week for 50 minutes each (usually just after the content course lecture). SI is open to all students enrolled in the corresponding content course. Each SI session is limited to 20 students to maintain a small group environment.  For more information about SI call (909) 537-7355 or email retentionmatters@csusb.edu.


University Hall, Room 351

(909) 537-5038, Tutoring website

Tutoring provides a variety of free academic support programs for CSUSB students. These include tutoring for many undergraduate courses, use of computers with pay printing, and general study aids.

Drop in tutoring in selected subjects (Tutoring Schedule) is available 8am to 6pm Monday through Thursday, and 8am to 5pm on Fridays. The Computer Lab opens at 7:45am each weekday.

List of Subjects

  • Accounting
  • Biology
  • Chemistry
  • Computer Science
  • Economics
  • English
  • Finance
  • Mathematics
  • Physics
  • Statistics
  • Study Skills Help

Note that assistance in writing is provided by the Writing Centers, a separate office.

SAIL Program

University Hall, Room 386
(909) 537-5921  SAIL Program website

The Student Assistance in Learning (SAIL) program is the university's TRIO Student Support Services project, which is 100% funded by a grant from the U.S. Department of Education. The goal of SAIL is to increase the retention and graduation rates of undergraduate students who are low-income, first- generation (parents have not earned a bachelor's degree) or who have a disability. Priority is granted to eligible students who have a demonstrated academic need. (Please contact the SAIL office for more information about eligibility.)

SAIL offers a variety supportive services to ensure students’ academic and personal success at CSUSB and their persistence towards graduation. These include:

  • Educational planning
  • Financial aid counseling
  • Personal finance education and planning support
  • Career counseling
  • Personal counseling
  • Assistance with graduate school planning and preparation
  • Academic coaching
  • 2-unit adjunct support classes to enhance success in selected high-risk general education and major courses
  • 2-unit Advanced Notetaking and Organization courses with specific subject area emphases (expository writing, history, mathematics, science, statistics and general study skills)
  • 2-unit College Reading and graduate school planning courses
  • Workshops addressing student success strategies, student resources and personal growth
  • Study Marathons to help students prepare for final exams
  • Community service and leadership development opportunities
  • SAIL's First-Gen Community

The enrollment period for the SAIL program is July 1st through September 30th. After that time period, students are admitted on a space-available basis or through a letter of referral from a campus staff or faculty member, or administrator.

CSUSB Writing Centers

Main Writing Center

College of Education, Room 310
(909) 537-5232 Writing Center website

Writing consultants work with students who are composing specific writing projects as well as with faculty members who are incorporating writing as a mode of learning in their courses. Consultants offer individual conferences to students in all disciplines at all stages of their composing processes; conferences focus on interpreting assignments, discovering topics, expanding ideas, clarifying organizational strategies, incorporating counter-arguments, and citing references, as well as on editing and proofreading. Consultants also facilitate English conversation groups for multilingual and ESL students, helping them to negotiate the linguistic and cultural differences in oral and written composition.

The Writing Center Director and staff members are always available to consult with faculty members who are designing writing components for their courses, conduct in-class writing workshops in courses in all disciplines, and read and respond to manuscripts in preparation.

Graduate Writing Center

College of Education, Room 311
(909) 537-3127 Writing Center website

The consultants in the CSUSB Graduate Writing Center, themselves students in various CSUSB graduate programs, work to serve CSUSB graduate students by offering assistance in learning how to construct writing projects such as thesis proposals, theses, or graduate projects; they work with writers to preserve the integrity of the writers’ ideas and plans while simultaneously challenging students to interrogate and contextualize both their own ideas and the documentation supporting them. The CSUSB Graduate Writing Center serves graduate students, staff, and faculty from all disciplines at all stages of the composing process, helping writers develop confidence by offering a variety of strategies for interpreting assignments, discovering topics, expanding ideas, clarifying organization, incorporating counter-arguments, citing references, editing, and proofreading.

English Language Support Center (ELSC)

College of Education, Room 311
(909) 537-3127 ELSC website

Students, staff, and faculty members can meet individually with a language support tutor for assistance with academic writing conventions, grammar and style, oral presentation conventions, pronunciations, professional communication spoken language such as recorded lectures, videos, podcasts, etc., idiomatic expressions and common phrases.

For in-class workshops or individual sessions with faculty or staff, consultants can come to you by appointment.